Clear Diagnostix

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Why ClearDx

Not a CRM. The operating system for international patient care.

Sales CRMs were built to close deals. International patient operations are records, doctors, quotes, deposits, telehealth, and travel — coordinated across borders. ClearDx brings all of it into one configurable workspace.

One workspace

Everything your team stitches together — in a single place.

Most teams run a CRM plus a payments tool, a video tool, a file drive, a chat app, and a pile of spreadsheets. ClearDx replaces the stack with one operational layer built for the work.

Patient case management

Every inquiry becomes a case — records, care team, quote, payments, and travel on one timeline.

Doctor & location onboarding

Onboard physicians and treatment locations into a searchable directory you actually control.

Quotes & treatment plans

Itemized, branded treatment quotes that stay attached to the case from draft to acceptance.

Payment collection

Collect deposits, consult fees, and balances — tied to the journey, not a disconnected tool.

Telehealth & coordination

Hosted video consults, tasks, handoffs, and SLAs — no extra apps for staff or patients.

Records & multi-channel intake

Secure documents plus WhatsApp, Instagram, and web inquiries flowing into one inbox.

The operational lifecycle

From inquiry to recovery — in one operational system.

Every stage of an international patient case lives on the same record — with AI assistance, workflow automation, and operational actions wired together by default.

  1. 01

    Capture

    Inquiry

  2. 02

    AI-assisted

    AI intake

  3. 03

    Workflow

    Coordinator review

  4. 04

    AI-assisted

    Medical records

  5. 05

    Live consult

    Telehealth

  6. 06

    Workflow

    Quote

  7. 07

    Payments

    Deposit

  8. 08

    Operations

    Travel coordination

  9. 09

    AI-assisted

    Follow-up

01 — 03 Capture & triage

Every inquiry becomes a structured case.

Inbound from WhatsApp, Instagram, Messenger, web, and partner referrals lands as a normalized record. AI intake captures patient details, requests documents, and routes the case to the right coordinator.

  • Channel-agnostic capture · one operational record
  • AI-assisted intake with workflow handoffs
  • Coordinator queues with SLAs, owners, and next actions
04 — 06 Clinical preparation

Records, consults, and quotes — orchestrated.

Medical records get summarized into doctor-ready briefs. Telehealth consults are scheduled on the case. Quotes assemble from priced lines and reach the patient without leaving the platform.

  • AI case intelligence on uploaded records
  • Hosted live video consults tied to the case
  • Itemized quotes patients can accept and pay
07 — 09 Conversion & care

Deposits, travel, and follow-up stay tied to the journey.

Deposits and consult fees flow through embedded payments. Travel coordination, milestones, and recovery follow-ups run as scheduled, AI-assisted operations — so nothing falls between handoffs.

  • Embedded payments · deposits, refunds, settlements
  • Travel and milestone coordination on the case
  • Automated follow-ups with optional autonomous execution

Each stage exposes AI assistance, workflow automation, and operational actions. Organizations decide which steps run with coordinator review — and which can run autonomously under workspace-level controls.

More than a CRM

Generic CRMs track deals. ClearDx runs your whole patient operation.

HubSpot, Salesforce, Zoho, and Pipedrive are excellent sales tools. But international patient care isn't a sales funnel — it's records, doctors, quotes, deposits, telehealth, and travel. ClearDx ships all of it as one workspace, not a CRM you bolt a dozen add-ons onto.

A CRM stores contacts.

ClearDx manages the full patient case — records, care team, quote, payments, and travel on one record.

A CRM bolts on tools.

ClearDx is all-in-one: intake, coordination, doctor & location onboarding, telehealth, and payment collection — built in.

A CRM makes you adapt.

ClearDx adapts to you — configure your own workflow and tune the AI agents to how your team actually runs.

Capability HubSpot Salesforce Zoho CRM Pipedrive ClearDx
International patient case management Add-on Add-on Add-on
Doctor & treatment-location onboarding Add-on
Treatment quotes & itemized care plans Add-on Add-on Add-on
Deposit & payment collection built-in Add-on Add-on Add-on Add-on
Hosted telehealth video consults Add-on
Secure medical records & documents Add-on
Multi-channel intake (WhatsApp · IG · web) Add-on Add-on Add-on Add-on
Patient-facing portal & journey updates Add-on
Configure your own workflow per org Add-on Add-on Add-on Add-on
AI agents tuned to your workflow Add-on Add-on Add-on Add-on
HIPAA-conscious, healthcare-grade Add-on Add-on Add-on
Built-in Add-on Add-ons / custom build Not designed for it

Comparison reflects core, out-of-the-box capabilities. General CRMs can be extended with paid add-ons, marketplace apps, and developer time. Trademarks belong to their respective owners.

Configurable by design

ClearDx molds to your workflow — not the other way around.

Every organization runs international patient care differently. In a guided onboarding, you design your own pipeline and tune how the AI agents behave — then reconfigure anytime as your process evolves.

Your pipeline, your stages

Design the workflow visually

1 New inquiry Intake
2 Records review Records
3 Insurance check Custom
4 Treatment quote Quote
5 Deposit & travel Deposit
Add stage
  • Rename, reorder, add, or remove stages — no code.
  • Each stage maps to a role, so payments, records, and AI keep working.
  • Migrate active cases safely when you change the workflow.

Your voice, your rules

Tune the AI agents to your team

Intake assistant

Greets new inquiries · drafts case briefs

Tone

Warm & concierge

Language

Patient's own

Persona & policy notes

"Always confirm passport validity before quoting travel. Never promise clinical outcomes."

Safety, identity & privacy guardrails always on — can't be overridden.
  • Set each agent's persona, tone, and policy in plain language.
  • Turn agents on or off and choose how autonomous they are.
  • Guardrails and your branding are locked in — every time.

New team? A guided onboarding sets up your workflow and agents in minutes. Already running? Reconfigure anytime from your pipeline.

See it on your workflow

Operational maturity

International patient ops just changed categories.

Programs that still run on WhatsApp, spreadsheets, and stitched-together tools aren't just inefficient — they're competing against operators on a single operational system, with AI assistance and optional autonomy already wired in.

  • Coordination is now an operational layer, not a chat thread. Inquiries, intake, follow-ups, and handoffs share one record by default.

  • Patients expect digital onboarding and transparency. Email attachments and DM screenshots no longer meet the bar.

  • Doctors expect prepared briefs and clean handoffs. Nobody wants another 40-page PDF arriving five minutes before a consult.

  • Owners need real-time operational visibility. Pipeline, revenue, and workload by site — without flying blind across tools.

  • Autonomy is becoming a capability layer. Routine, repeatable work is moving to AI-assisted execution under workspace controls.

Ready when you are

See ClearDx run on your workflow.

Bring how your team works today — we'll map inquiries, coordination, telehealth, and payments into one configurable workspace, with AI agents tuned to your process.