Clear Diagnostix
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US Healthcare Technology company

The AI operating system for international patient operations.

ClearDx helps hospitals, agencies, and medical tourism teams run inquiries, coordination, telehealth, payments, and AI-assisted workflows from one centralized operational workspace.

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AI-assisted workflows with optional autonomous execution controls — gated, auditable, and configurable at the workspace level.
app.cleardx.com / operations
Live

New leads

184

+24% vs last 30d

Active cases

62

+8 vs last 30d

Revenue MTD

$148K

+31% vs last 30d

Lead pipeline

This week
New 62
Qualified 41
Quoted 23
Booked 14

AI case brief

Ready

Patient PT‑0321: candidate for cardiac evaluation. Records summarized, missing labs flagged, three matched physicians.

Routed to Dr. Mehta · Mumbai

Treatment quote

QTE-2026-0148 · Knee replacement

Procedure$8,400
Hospital stay$1,200
Coordinator$300
Total$9,900
Deposit collected $990

Active patient cases

Updated 2m ago
SA

Sara A.

PT-0312 · Oncology

Booked
RM

Rafael M.

PT-0317 · Orthopedics

Quoted
LN

Linh N.

PT-0321 · Cardiology

AI ready
OK

Omar K.

PT-0324 · Fertility

New lead

One operational layer across inquiries, coordination, clinical prep, and payments

Inquiry capture

WhatsApp · Instagram · Web · Concierge

Coordination

Tasks, handoffs, SLAs

Telehealth

Hosted live video consults

Payments

Deposits, consult fees, settlements

AI operations

Briefs, follow-ups, intake

Optional autonomy

Gated, audited execution

Patient experience

Scale operations without losing the patient experience.

International patients expect transparency, fast replies, and a guide through every step of treatment. ClearDx keeps every conversation, document, and milestone on one record — so coordination feels concierge, not corporate.

A guided patient journey

Connected before, during, and after treatment.

Patients always know where they are in the process — and what comes next. No lost emails. No silent stretches.

  1. Before

    Inquiry to arrival

    • Digital intake & screening
    • Itemized quotes & secure deposits
    • Visa letters, travel & arrival plan
  2. During

    Care, in real time

    • Daily updates from the care team
    • Telehealth check-ins on demand
    • One inbox for every coordinator
  3. After

    Recovery & follow-up

    • Discharge instructions & medications
    • Post-op telehealth reviews
    • Records released to home physician
patient.cleardx.com / journey
Patient view
LN

Welcome back

Linh Nguyen · Cardiology, Mumbai

Care team online
Inquiry
Records
Consult
Travel
Treatment
Recovery

Next on your journey

Telehealth consult — Today, 3:30 PM IST

Dr. Aisha Mehta · Cardiology · 30 min

Confirmed
Add to calendar No app required · join from this link

Documents

Encrypted · private

  • Echo report.pdf

    Uploaded · 2m ago

  • Lipid panel.pdf

    Uploaded · yesterday

  • Visa support letter

    Ready to download

AC

Ana · Your patient coordinator

Replies usually within 5 minutes · English · Vietnamese

Online
AC

Hi Linh — your visa support letter is ready in Documents. Dr. Mehta will join at 3:30 PM IST. Let me know if you'd like a recap call before then.

2:14 PM

Thank you, Ana! Downloaded the letter. Looking forward to the consult.

2:16 PM · Delivered

Suggested reply: "You're welcome — I'll share pre-consult notes by 3:00 PM and check in on travel insurance tomorrow."

Send

What patients feel

A concierge experience, end to end

  • Guided every step — A clear next action, every time they open the portal — no guessing what comes after.

  • Concierge-style replies — Coordinators reachable in one place. Fast, on-record, in the patient's language.

  • Documents made simple — Secure uploads and downloads in one tile — no email back-and-forth, no chasing forms.

  • Telehealth without friction — Browser-based consults patients join from a link — no apps, no installs.

  • Daily updates that build trust — Status, schedule changes, and care notes arrive when they need to — not days later.

What organizations gain

Premium experience, operationally sustainable

  • Faster response times

    Centralized inbox · AI-drafted replies

  • Higher patient trust

    On-record updates · transparent journey

  • Better inquiry conversion

    Guided patients book and pay sooner

  • Fewer missed messages

    One thread per case · no WhatsApp drops

  • Centralized patient history

    Records, notes, payments on one record

  • Lower operational overhead

    Coordinators coordinate — not transcribe

~5 min

Median first reply

1 inbox

Per patient case

24 / 7

Patient-facing portal

Every conversation, document, telehealth visit, and payment connects back to the same case — so the team scales without the patient ever feeling like a ticket.

See the patient portal in action

The problem

International patient operations become chaotic at scale.

As inquiry volume grows, teams struggle with fragmented communication, operational bottlenecks, and inconsistent patient coordination — long before clinical work even begins.

WhatsApp sprawl

Patient threads spread across personal devices, group chats, and shift handoffs. Nothing is searchable; nothing is owned.

Spreadsheet operations

Pipeline status, quotes, and follow-ups live in tabs that only one person can really read.

Missed follow-ups

Warm patients go cold while coordinators juggle reminders in their head and in their inbox.

Disconnected coordinators

Intake, clinical prep, and travel sit in different tools — handoffs depend on the next person catching up manually.

Scattered medical records

PDFs, scans, and labs land in inboxes and DMs. Nobody knows what is on file or what is still missing.

Manual everything

Reminders, intake requests, status updates, payment chasing — repeated by hand on every case, every week.

Most "fixes" bolt another tool onto the chaos. The real shift is moving operations onto a single platform — so coordination, clinical prep, and payments share one record.

ClearDx replaces the stack

The operational lifecycle

From inquiry to recovery — in one operational system.

Every stage of an international patient case lives on the same record — with AI assistance, workflow automation, and operational actions wired together by default.

  1. 01

    Capture

    Inquiry

  2. 02

    AI-assisted

    AI intake

  3. 03

    Workflow

    Coordinator review

  4. 04

    AI-assisted

    Medical records

  5. 05

    Live consult

    Telehealth

  6. 06

    Workflow

    Quote

  7. 07

    Payments

    Deposit

  8. 08

    Operations

    Travel coordination

  9. 09

    AI-assisted

    Follow-up

01 — 03 Capture & triage

Every inquiry becomes a structured case.

Inbound from WhatsApp, Instagram, Messenger, web, and partner referrals lands as a normalized record. AI intake captures patient details, requests documents, and routes the case to the right coordinator.

  • Channel-agnostic capture · one operational record
  • AI-assisted intake with workflow handoffs
  • Coordinator queues with SLAs, owners, and next actions
04 — 06 Clinical preparation

Records, consults, and quotes — orchestrated.

Medical records get summarized into doctor-ready briefs. Telehealth consults are scheduled on the case. Quotes assemble from priced lines and reach the patient without leaving the platform.

  • AI case intelligence on uploaded records
  • Hosted live video consults tied to the case
  • Itemized quotes patients can accept and pay
07 — 09 Conversion & care

Deposits, travel, and follow-up stay tied to the journey.

Deposits and consult fees flow through embedded payments. Travel coordination, milestones, and recovery follow-ups run as scheduled, AI-assisted operations — so nothing falls between handoffs.

  • Embedded payments · deposits, refunds, settlements
  • Travel and milestone coordination on the case
  • Automated follow-ups with optional autonomous execution

Each stage exposes AI assistance, workflow automation, and operational actions. Organizations decide which steps run with coordinator review — and which can run autonomously under workspace-level controls.

Integrations

Pull every lead into ClearDx — from the channels patients already use.

WhatsApp, Instagram, and Messenger plug directly into the operational record. Inbound messages become structured leads — with thread history, owner, and AI-assisted next actions attached from the first reply.

Connected

WhatsApp Business

Inbound, outbound, templated

Inbound · 2m ago

New inquiry · cardiac screening

Connected

Instagram DM

Concierge & paid social

Inbound · 42m ago

VIP concierge referral

Connected

Facebook Messenger

Quote follow-ups · ads

Inbound · 18m ago

Procedure quote follow-up

Cdx

ClearDx pipeline

app.cleardx.com / pipeline

Synced

Lead created · auto-attached

PT-0338 · Cardiology · Qualified

Owner: Ana · Stage: Records requested · Next: Attach prior imaging

Operational record
WhatsApp thread Instagram referral Messenger follow-up

AI-assisted next action

Draft WhatsApp follow-up requesting prior echo report and lipid panel — ready to review or send.

Review
New
Records
AI brief
Quote
Deposit
Booked

One inbox per case

Threads from every channel collapse onto the same operational record — no screenshots, no copy-paste.

Structured lead capture

Names, contacts, treatment interest, and consent fields populate from natural-language messages.

Channel attribution

Owners see volume, conversion, and revenue by channel — without dashboards stitched in Sheets.

Compliant message storage

Threads stay encrypted, role-scoped, and auditable on every patient record.

Official integrations

WhatsApp Business API Meta Messenger Platform Instagram Messaging API Webhook delivery · encrypted in transit Role-scoped access · auditable

Walk the full operational lifecycle on your workflow — in 30 minutes.

Book a demo and we'll map ClearDx to how your team runs inquiries, coordination, telehealth, and payments today.

Get started for FREE Explore the platform

AI operations layer

AI that helps your team operate — not just chat.

Intake, records, follow-ups, and routine coordination get AI assistance by default. Workspaces stay in control of which actions need human review, and which can run autonomously.

Capability

AI intake assistant

Captures patient details from inbound messages, requests missing documents, and organizes inquiries into structured cases — so coordinators stop re-typing intake forms across threads.

  • Channel-agnostic intake across WhatsApp, web, partners
  • Structured fields populated from natural-language messages
  • Document requests sent with one operational click

Capability

AI workflow automation

Triggers follow-ups, reminders, intake requests, and operational tasks based on case state — so warm patients don't go cold and handoffs stop falling between coordinators.

  • Stage-aware reminders for patients and team
  • Recurring intake and document chases
  • Task fan-out across coordinators, doctors, finance

Capability

AI case intelligence

Summarizes uploaded records, flags missing documents, and prepares coordinator-ready and doctor-ready briefs faster — so consults start with context, not with reading a 40-page PDF.

  • Doctor-ready clinical briefs
  • Missing-document detection before scheduling
  • Optional patient-facing case summaries

Optional layer

Optional autonomous execution

Organizations can allow approved workflows to run autonomously — with workspace-level controls, scoped action limits, and full audit trails. Off by default. Configurable per workflow. Always reversible.

  • Workspace-level enablement, per-workflow scope
  • Action limits, allow-lists, and approval gates
  • Every autonomous action recorded and reviewable

ClearDx AI supports operational work — not clinical decision-making. It does not diagnose or prescribe. Human oversight remains configurable across workflows and autonomous actions.

Enterprise-safe by design

Operations view

Operational visibility across your entire patient pipeline.

Coordinators, doctors, and owners share one view of the work — so workload, handoffs, and bottlenecks are visible in real time, not buried in chat threads.

ClearDx operational pipeline showing patient cases across stages, owners, AI-ready briefs, and operational tasks.
Workspace pipeline. Stages reflect your operating model — every case carries its records, quotes, conversations, payments, and AI-assisted next actions.

Workload coordination

See who owns what, where work is stuck, and which cases are about to slip an SLA.

Scale across teams and sites

Multi-location, multi-specialty operations on one shared operational record.

Surface operational bottlenecks

Spot stages where cases queue up — before they become coordinator overtime.

AI-assisted next actions

Each card carries the AI-suggested next step, configurable per workflow.

The infrastructure layer

Embedded operational infrastructure.

Collect deposits, manage consultations, coordinate telehealth, and streamline patient workflows without switching systems.

Telehealth

Live consultations, on the case record.

Hosted video consults are scheduled, joined, and recorded against the case. Patients join from a browser-friendly link. Doctors run the visit with the briefs and tasks the team already prepared.

  • Scheduling, reminders, and join links on the case
  • Webex-backed sessions for clinical conversations
  • Consultation payments flow through embedded checkout
Physician conducting a hosted live video consultation with an international patient on ClearDx.
Payments

One ledger for the full patient journey.

Consultation fees, treatment deposits, hospital settlements, and refunds all run beside the case — not in a separate finance tool.

  • Consultation fees · doctor pricing, embedded checkout
  • Treatment deposits · tracked on the case for reporting and refunds
  • Hospital & external settlements · wires, cash, direct payments logged
  • PCI DSS Level 1 processing · escrow & dispute trail per case

Card data never touches our servers — processed directly by Stripe under PCI DSS Level 1.

Built on enterprise-grade infrastructure

Stripe (US) · PCI DSS Level 1 Webex telehealth TLS 1.2+ · AES-256 Role-based access Auditable everywhere

Telemedicine sessions support clinical discussion and education under your organization's policies — not a substitute for in-person care when it is required.

Who runs on ClearDx

Operational scale for agencies and hospitals.

Whether you broker patients across borders or operate the hospital they arrive at, ClearDx ships with the operational layer your role actually needs — coordination, payments, and AI-assisted workflows aligned to how you already work.

For agencies

Convert more inquiries, run a tighter operation

  • Channel-agnostic inquiry capture — WhatsApp, Instagram, web, partner referrals — one operational record.

  • Coordination at scale — AI-assisted tasks, follow-ups, and reminders that run without manual chasing.

  • Partner doctor network on rails — Route by location, specialty, language, and capacity from the same case.

  • Quotes and deposits as workflows — Itemized quotes accepted online, deposits collected, refunds traced.

  • Operational visibility — See where work is stuck, who owns it, and how revenue is moving — without dashboards in tabs.

See agency workflow

For hospitals

Run a modern international patient department

  • Stand up an international desk in days — no internal IT lift, no integration project required.

  • Multi-location, multi-specialty operations — with role-based access, routing, and audit on every action.

  • Unified financial ledger — hospital settlements, wires, and platform deposits in one record.

  • Clinical preparation, ready by the consult — AI case briefs, missing-document flags, and structured handoffs.

  • International patient experience, on-record — On-record communication, updates, and milestones patients trust.

See hospital workflow

Operational maturity

International patient ops just changed categories.

Programs that still run on WhatsApp, spreadsheets, and stitched-together tools aren't just inefficient — they're competing against operators on a single operational system, with AI assistance and optional autonomy already wired in.

  • Coordination is now an operational layer, not a chat thread. Inquiries, intake, follow-ups, and handoffs share one record by default.

  • Patients expect digital onboarding and transparency. Email attachments and DM screenshots no longer meet the bar.

  • Doctors expect prepared briefs and clean handoffs. Nobody wants another 40-page PDF arriving five minutes before a consult.

  • Owners need real-time operational visibility. Pipeline, revenue, and workload by site — without flying blind across tools.

  • Autonomy is becoming a capability layer. Routine, repeatable work is moving to AI-assisted execution under workspace controls.

Trust & security

Designed for sensitive healthcare operations.

Clear Diagnostix handles the most sensitive part of your business — patient health data — with the same care your compliance team would design from scratch.

Encrypted communication

TLS in transit, AES-256 at rest. No more unencrypted email and DM threads.

Role-based access

Granular permissions for owners, coordinators, doctors, and external partners.

Secure file storage

Records, scans, and reports stored in segregated, signed-URL object storage.

Auditability

Every view, edit, and payment movement recorded for internal and external review.

Global-ready workflows

Multi-region, multi-currency, multi-language. Built for cross-border by default.

Encryption at rest & in transit · Role-based access controls · Audit logs · Secure file storage · Privacy-first architecture

Payments via Stripe Connect · Hosted infrastructure in the EU & US

Human-in-the-loop by default

Human oversight remains configurable across workflows and autonomous actions — enabled per workspace, scoped per workflow, and recorded for every action.

Ready when you are

One operational system for international patient care.

ClearDx is the operational layer your coordinators, doctors, and finance teams already need — with AI assistance built in, and optional autonomous execution controls when you're ready.

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